Episode 1

https://drive.google.com/file/d/0B2V_qsLngEQjZTQ5bEZRdHU4Qm8/view?usp=sharing

Patient Value Checklist
https://drive.google.com/file/d/0B2V_qsLngEQja1BtZ1NRM3dkRjA/view?usp=sharing

Episode 2

https://drive.google.com/file/d/0B2V_qsLngEQjRFJFUEV3RjdzRGs/view?usp=sharing

Kano Model and HPM Chart
https://drive.google.com/file/d/0B2V_qsLngEQjaElZSG9mekRCeFU/view?usp=sharing

https://drive.google.com/file/d/0B2V_qsLngEQjNnNuMEZpYjFHbW8/view?usp=sharing

Episode 3

https://drive.google.com/file/d/0B2V_qsLngEQjMnR1OVlBcHRncWM/view?usp=sharing

http://www.stata.com

Episode 4

https://drive.google.com/file/d/0B2V_qsLngEQjZG45Y09RRWFQM2M/view?usp=sharing

Robert Mayfield Linkedin
https://www.linkedin.com/in/robert-a-mayfield-mba-ms-ipt-sphr-shrm-scp-9894bb17


Episode 5

https://drive.google.com/file/d/0B2V_qsLngEQjMGx5Z25MUzhFUjg/view?usp=sharing


Episode 6


https://drive.google.com/file/d/0B2V_qsLngEQjYkxhX1FyQ2YtZEk/view?usp=sharing

Kelly Schaber- James and Lily CEO and Head Designer

James and Lily Website

Episode 7

https://drive.google.com/file/d/0B2V_qsLngEQjLVAxYXhKT2xPOUU/view?usp=sharing

Nicole Thompson Info:

Linked-in   https://www.linkedin.com/in/nicole-thompson-aboc-9502193b
All Seeing Optical Website   http://www.allseeingoptical.com/

Episode 8

https://drive.google.com/file/d/0B2V_qsLngEQjbWxsZUYzdXBXekE/view?usp=sharing

Pareto Chart Examples
https://drive.google.com/file/d/0B2V_qsLngEQjUmdjYWdRcGhwSkU/view?usp=sharing

Episode 9

https://drive.google.com/file/d/0B2V_qsLngEQjS1RpWlBmTG9LcWs/view?usp=sharing

Forecasting Diagrams
https://drive.google.com/file/d/0B2V_qsLngEQjSGtPek1qUlpJQms/view?usp=sharing

Episode 10

https://drive.google.com/file/d/0B2V_qsLngEQjeVNFaU5IRFNoTnc/view?usp=sharing

Understang the Buying Groups Business Model...
https://drive.google.com/file/d/0B2V_qsLngEQjX0RaeGo2RU9UQzg/view

Episode 11

https://drive.google.com/file/d/0B2V_qsLngEQjTVY4eXJWTjBweXc/view?usp=sharing

Episode 12

https://drive.google.com/file/d/0B2V_qsLngEQjdDNyWHJ6dzZNcFE/view?usp=sharing

Episode 13

https://drive.google.com/file/d/0B2V_qsLngEQjeXFqRXQwc0ZhN2s/view?usp=sharing

Paulette Rodriguez Credentials
https://www.linkedin.com/in/paulettecma
http://business.utep.edu/faculty/profiles/paulette-rodriguez/

​Episode 14

https://drive.google.com/file/d/0B2V_qsLngEQjcEpxbWNEU2ZmM0E/view?usp=sharing

Mission and Vision Examples
https://drive.google.com/file/d/0B2V_qsLngEQjNHlGTjBXZmJ1YUk/view?usp=sharing

​Episode 15

​https://drive.google.com/file/d/0B2V_qsLngEQjSS1VNHhNWWR1d1E/view?usp=sharing

Template for SWOT Analysis
https://drive.google.com/file/d/0B2V_qsLngEQjZGhpcXNFWEVLQ2M/view?usp=sharing

Episode 16

https://drive.google.com/file/d/0B2V_qsLngEQjMUE1THNVaWJJOFk/view?usp=sharing

Repository Example
https://drive.google.com/file/d/0B2V_qsLngEQjSjlIdFhNQUpKdmM/view?usp=sharing

Episode 17
https://drive.google.com/file/d/0B2V_qsLngEQjWmlRYmQ3dGt0SE0/view?usp=sharing

Goal Setting/Planning Template
https://drive.google.com/file/d/0B2V_qsLngEQjcmcxZXVKN0ZLU1E/view?usp=sharing

Episode 18
https://drive.google.com/file/d/0B2V_qsLngEQjb1diTFVtcGl6Wmc/view?usp=sharing

4 P's of Marketing
https://drive.google.com/file/d/0B2V_qsLngEQjV0UtUlZlSllLUEU/view?usp=sharing

Episode 19
http://www.newgradoptometry.com/holistic-practice-management-conops-concept-operations-scenario/

Episode 20
https://drive.google.com/file/d/0B2V_qsLngEQjTjZiVUxYaGRzQ2M/view?usp=sharing

Episode 21
https://drive.google.com/file/d/0B2V_qsLngEQjQXhPa2RWVDB1czA/view?usp=sharing

​Episode 22
https://drive.google.com/file/d/0B2V_qsLngEQjYml3YXViQTlEVkE/view?usp=sharing

Force Field Analysis Extra's
Force Field Analysis Template
Force Field Analysis Example

Episode 23
http://www.newgradoptometry.com/holistic-practice-management-hpm-repository/

​Episode 24
https://drive.google.com/file/d/0B2V_qsLngEQjSmE5TWFKS3dCb1U/view?usp=sharing

Product Life Cycle Chart
https://drive.google.com/file/d/0B2V_qsLngEQjbEJLaVdYcVZ0dFU/view?usp=sharing

Episode 25
https://drive.google.com/file/d/0B2V_qsLngEQjM245VDh6cG5yZm8/view?usp=sharing

Vendor Selection Scorecard
https://drive.google.com/file/d/0B2V_qsLngEQjMmlVcTFFNWtZODA/view?usp=sharing

Episode 26
http://www.newgradoptometry.com/holistic-practice-management-forecasting-part-1/

Episode 27
https://drive.google.com/file/d/0B2V_qsLngEQjaWpDNTMtTVVaN28/view?usp=sharing

​Interrelationship Diagram
Interrelationship Diagram Example

Episode 28
http://www.newgradoptometry.com/holistic-practice-management-forecasting-part-ii/

Episode 29
http://www.newgradoptometry.com/holistic-practice-management-hpm-human-capital-management/

Episode 30
www.newgradoptometry.com/holistic-practice-management-hpm-practice-daily-briefing/

Episode 31
www.newgradoptometry.com/holistic-practice-management-hpm-single-patient-flow/

Episode 32
https://newgradoptometry.com/holistic-practice-management-hpm/